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email to infra-support doesn't open ticket in JIRA

Description

can you help?
this used to work in the past and I can't see any new tickets being opened by the email.

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Nadav Goldin July 27, 2016 at 9:12 PM

Hi, looks like the machine was rebooted 2 days ago, and the iptables rules were not configured properly, so Jira was unable to connect. Should be okay now.

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Created July 27, 2016 at 3:36 PM
Updated September 4, 2016 at 7:09 AM
Resolved August 18, 2016 at 4:57 PM