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DNS resolution issues on ovirt.org zone

Description

There seems to be an outage on DNS servers managed by Red hat that serve ovirt.org DNS zone:

$ dig ovirt.org @8.8.8.8 IN NS

; <<>> DiG 9.8.4-rpz2+rl005.12-P1 <<>> ovirt.org @8.8.8.8 IN NS
;; global options: +cmd
;; Got answer:
;; >>HEADER<< opcode: QUERY, status: NOERROR, id: 10410
;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;ovirt.org. IN NS

;; ANSWER SECTION:
ovirt.org. 2252 IN NS ns3.redhat.com.
ovirt.org. 2252 IN NS ns2.redhat.com.
ovirt.org. 2252 IN NS ns1.redhat.com.

;; Query time: 15 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Oct 27 12:56:02 2016
;; MSG SIZE rcvd: 91

$ dig www.ovirt.org @ns3.redhat.com

; <<>> DiG 9.8.4-rpz2+rl005.12-P1 <<>> www.ovirt.org @ns3.redhat.com
;; global options: +cmd
;; connection timed out; no servers could be reached

$ dig www.ovirt.org @ns2.redhat.com

; <<>> DiG 9.8.4-rpz2+rl005.12-P1 <<>> www.ovirt.org @ns2.redhat.com
;; global options: +cmd
;; connection timed out; no servers could be reached

$ dig www.ovirt.org @ns3.redhat.com

; <<>> DiG 9.8.4-rpz2+rl005.12-P1 <<>> www.ovirt.org @ns3.redhat.com
;; global options: +cmd
;; connection timed out; no servers could be reached

Activity

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Former user October 27, 2016 at 2:36 PM

Services back up, closing this outage incident

Former user October 27, 2016 at 12:30 PM

The NOC has localized the issue on the network and are doing the best to resolve it. Services are coming back up.

Former user October 27, 2016 at 11:03 AM

The outage seems to be over. Internal incident created to track the root cause.

Fixed

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Created October 27, 2016 at 10:58 AM
Updated November 1, 2016 at 11:34 AM
Resolved October 27, 2016 at 2:36 PM